Tuesday, July 21, 2026
BusinessCustomers feel cheated out of tens of thousands of euros

Customers feel cheated out of tens of thousands of euros

What’s Happening with a Mallorca Solar Company?

Over the past few weeks, many German‑speaking residents of Mallorca have reported that a well‑known craftsman from Campos has taken large down‑payments for solar installations but never completed the work. The company’s office is now listed as permanently closed, and attempts to reach the owner have failed.

How the Complaints Started

The first alert came from a Mallorcan magazine (MM) article published last Friday. After it appeared, other people who said they were harmed contacted the editorial team. All of them tell a similar story: they paid tens of thousands of euros as a deposit, the promised solar system was never installed, and the business stopped responding to calls or emails.

Stories from Alleged Victims

Anonymous German Resident – Santanyí Area

This person paid about €30,000 for a photovoltaic system. After receiving no service, she filed a fraud complaint and hired a lawyer. She wonders how a formerly trusted tradesperson could end up in this situation and notes that many of the affected customers are German.

Roswitha Köhler – Property Owner in Es Llombards

Köhler, a 71‑year‑old German homeowner, gave a deposit of €7,500 for a €15,000 solar roof installation on her finca. When she tried to schedule a construction meeting, no one answered the phone. Later she learned from an employee that the staff had been furloughed.

Hans L. (name changed) – Hamburg

Hans paid €12,100 for a solar system on his new‑build finca in Santanyí. He traveled to Mallorca especially for the June start date, but after arriving he could not reach anyone. A visit to the Campos showroom left him with only one employee who mentioned a “company imbalance.”

Impact on Employees

Several workers told MM that they have been laid off without receiving their wages. The Campos office, which opened in November 2021, now shows as “permanently closed” on Google Maps. Former employees say they are waiting for salary payments that have not arrived.

Attempts to Get a Statement

The MM editorial team tried multiple times to contact the managing director, his wife, and the company office by phone and email. All calls went unanswered, and a detailed list of questions sent by email received no reply.

Growing Number of Allegations

More people are coming forward with similar claims. Many are discussing their experiences in the German‑language Facebook group “Mallorca Stock Exchange – Your Portal.” Some victims are considering filing charges together and forming a class‑action lawsuit to recover their lost deposits.

What This Means for the Community

The situation has shaken trust among German expatriates who rely on local tradespeople for home improvements. It also highlights the risks of paying large upfront sums without a clear contract or escrow arrangement. Authorities may need to investigate whether fraud occurred, and affected customers are advised to keep all payment records and correspondence as evidence.

Conclusion

What began as a few isolated complaints has grown into a pattern of alleged non‑delivery and financial loss tied to a Mallorca‑based solar contractor. With deposits ranging from the low‑to‑mid‑five‑figure euro range, many customers feel betrayed. As the story develops, the hope is that investigations will bring clarity, compensation for those harmed, and stronger protections for future clients.

Reference: Source

Images Credit: www.mallorcamagazin.com

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